Khiem Nguyen
designer, dreamer, passion = people

I love making sense out of complex systems and processes through the creation of delightful, intuitive, and functional experiences.

Currently leading AI design strategy & execution for an internal CRM platform at TikTok for Business.

About

I’m a product designer based in Seattle, WA, USA. I enjoy building and solving problems, whether it's designing a complex filter panel...or figuring out my next favorite Amaretto recipe :)

I'm currently working at TikTok for Business, leading AI design strategy & execution for its internal CRM platform. Before that I did a stint at Domino AI, a startup in the MLOps space. Previously, I also spent time at Mulesoft (Salesforce)  — where I lead the redesign of its flagship application network monitoring tool, Anypoint Monitoring.

Before Mulesoft — I was one of the first design hires at Oracle Cloud Infrastructure. I helped launch some of the company's first IaaS products. Biggest of which was its internal security operations tool. Once upon a time, I was also a junior contract designer at Microsoft, working on Microsoft Dynamics.

Over the years I’ve worked across cloud computing, developer experiences, DevOps, AI/ML, and CRM. It definitely wasn't the original intention, but this journey had nurtured in me a special passion to solve UX problems that are typically characterized by a multitude of technical complexities.

Experience

TikTok

Staff Product Designer

February 2024 – Present

Domino AI

Lead Product Designer

March 2023 – February 2024

Salesforce / Mulesoft

Lead Product Designer

September 2021 – March 2023

Oracle Cloud Infrastructure

Senior Product Designer

August 2017 – September 2021

Microsoft (contract)

Product Designer

October 2016 – June 2017

Skills

Interaction design

Visual design

Design strategy

UX research

Life snapshots

Get in touch

Let's chat!

I'm always looking to network and connect with amazing people like you. Topics that intrigue me include AI-human interactions, user experience, career growth, Arsenal, travel (Japan in particular), and (please) good wine and food. Perhaps you want to collaborate on an exciting project together? Just give me a shout!

If you want to chat — email me at dknguyen.9692@gmail.com.