TikTok
Staff Product Designer
February 2024 – Present
I love making sense out of complex systems and processes through the creation of delightful, intuitive, and functional experiences.
Currently leading AI design strategy & execution for an internal CRM platform at TikTok for Business.
I’m a product designer based in Seattle, WA, USA. I enjoy building and solving problems, whether it's designing a complex filter panel...or figuring out my next favorite Amaretto recipe :)
I'm currently working at TikTok for Business, leading AI design strategy & execution for its internal CRM platform. Before that I did a stint at Domino AI, a startup in the MLOps space. Previously, I also spent time at Mulesoft (Salesforce) — where I lead the redesign of its flagship application network monitoring tool, Anypoint Monitoring.
Before Mulesoft — I was one of the first design hires at Oracle Cloud Infrastructure. I helped launch some of the company's first IaaS products. Biggest of which was its internal security operations tool. Once upon a time, I was also a junior contract designer at Microsoft, working on Microsoft Dynamics.
Over the years I’ve worked across cloud computing, developer experiences, DevOps, AI/ML, and CRM. It definitely wasn't the original intention, but this journey had nurtured in me a special passion to solve UX problems that are typically characterized by a multitude of technical complexities.
February 2024 – Present
March 2023 – February 2024
September 2021 – March 2023
August 2017 – September 2021
October 2016 – June 2017
I'm always looking to network and connect with amazing people like you. Topics that intrigue me include AI-human interactions, user experience, career growth, Arsenal, travel (Japan in particular), and (please) good wine and food. Perhaps you want to collaborate on an exciting project together? Just give me a shout!
If you want to chat — email me at dknguyen.9692@gmail.com.